Trusted Like Family Home Care was founded in 2018 to fill a gap in client service and client care that existed within Worcester County’s in-home care services market. We were founded on a simple premise - no one should have to sacrifice quality client service in order to get great care.
Like many areas of the country, our local market for in-home care services is split between small independent providers and the local offices of national franchises. Small providers often provide a high quality of care, but don’t always meet expectations in terms of client service. Franchises typically provide client service based on an established national model, but with overburdened caregivers, sometimes come up short in meeting client care expectations. Trusted Like Family Home Care was founded to combine the best aspects of both the locally owned and nationally franchised home care models – providing both outstanding care and service to our clients and their families.
After extensively researching the national and local markets for in-home care, Mike identified this gap in the market, and saw the need for a better model of providing in-home care. Mike completed a nearly 20-year career in consulting during 2017, having provided market analysis expertise to some of the world’s largest technology firms. This work, combined with additional years spent at National Grid and the Gillette subsidiary of Procter & Gamble, gave him unique insight in understanding consumer needs and how to fulfill them. Another key skill Mike developed during his years of work experience, was how to hire and manage great individuals, and build them into great teams. Mike looks forward to helping you with all of your in-home care needs, and showing you how our talented and care-focused team can make all the difference!
Mike earned both his Bachelors and Masters degrees in Business Administration from Boston University, and in his spare time enjoys golfing, sailing, gardening, reading, and spending time with his family. Mike currently serves in several volunteer roles at St. James Parish in Grafton, and recently completed a two-year term on the Leadership Team of the St. Mary School Parents Association in Shrewsbury. Mike and his family have been Grafton residents since 2001.
Mike Braun - President and Owner
Jean’s career in nursing spans over a period of twenty-five years. She began as a Student Nurse and Patient Care Technician at Boston Medical Center, working in Neurosurgery and Neurology. After obtaining her Bachelor’s Degree in Nursing from Salem State University, she worked as a Nurse Coordinator in BMC’s Neurosurgery Dept. After having gained significant experience caring for patients with head trauma and spinal cord injuries, Jean moved to another area of BMC, where she cared for patients suffering from homelessness, HIV, and Dementia. Jean also has experience working with post-surgical orthopedic patients at Newton-Wellesley Hospital.
After twelve years at BMC, Jean relocated to Grafton and started a family. She worked on a post-surgical orthopedic floor at Newton-Wellesley Hospital for approximately five years before she began working as a school nurse in the Grafton Public Schools. During this time, Jean earned her National Certification in School Nursing (NCSN).
In her free time, Jean likes to spend time with her family, including her two grown children, keeping her two “Westies” active and happy, and also likes to cook, read, and attempt to spend time on Cape Cod.
Jean Sudbey - Director of Nursing